Privacy Policy and Data Protection

Your privacy matters—here’s how we handle your personal data securely

Effective as of May 27, 2026. Please review this policy regularly for any updates or changes.

What Data We Collect and Store

For our services, we collect only essential information: contact details, usage data, technical identifiers, and communications if you reach out. This helps us provide recommendations while protecting your privacy rights.

  • Full name and contact information
  • Email address and phone number
  • Usage details (browser, device)
  • Communications/messages you submit
  • Location details (where relevant)

We retain data only as long as necessary for service delivery, legal obligations, and improvement of our recommendations.

How We Use Your Information

We process your data to contact you, deliver requested recommendations, improve our services, and maintain a secure environment that aligns with South African law.

No data is shared externally except as legally required or with trusted partners under strict confidentiality and compliance agreements.

Your Rights With Us

You have the right to access, correct, or delete your data. We respond promptly to requests and always respect your privacy under South African data protection law.

Right to Access

Request a copy of personal data held

Right to Correct

Update inaccurate or outdated personal details

Right to Erasure

Ask for deletion of your data at any time

Right to Portability

Request transmission of your data in a portable format

How Your Data is Shared

We only share personal data with service providers who support our platform, under confidentiality and legal compliance.

Your information is never sold. Sharing is limited to essential service delivery or as required by law.

How We Secure Your Data

Data is protected using encryption, access limits, and periodic audits. Industry standards are followed for digital safety.

We continuously review and improve safeguards to keep your information secure.

Contact for Privacy Issues

Reach out for questions or data requests.
Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Phone: +27(58)7652067
Email: content@frexomivlant.sbs